863-594-7551 Smctay@outlook.com

About Us

With more than 20 years experience in healthcare,
a Nurse By Your Side is exactly what you need.

Forward Thinking

We think beyond today to help you plan your health needs for tomorrow.

Problem Solvers

With a network of healthcare colleagues throughtout the United States, we connect our clients to innovative solutions.


Understanding the complexity of health, we will champion your cause to help you achieve the best possible outcomes.


Our Story

Susan F. Mcphail-Taylor MHA, BSN, RN, iRNPA, is a Registered Nurse with over 40 years of clinical and management experience in a variety of settings including critical care, oncology, and hospice.

Susan originally graduated from St. Vincent’s Hospital School of Nursing, received her Bachelor’s degree in Nursing from the University of North Florida, a Masters in Healthcare Administration from Central Michigan University, and graduate studies in Counseling at the University of South Florida.

Susan’s concern for people prompted her to start RN Patient Advocates of Central Florida. As an independent patient advocate, she uses her extensive background in healthcare to teach and empower individuals and families. Her desire is for people to feel confident and competent in making their own healthcare decisions.

She is an ‘out of the box’ thinker who enjoys challenges and working with people to find win/win solutions. Susan believes that every client has a right to timely, honest, inclusive, coordinated, and customized care.

She successfully completed a certificate program, as an Independent Registered Nurse Patient Advocate, affiliated with the University of Arizona School of Nursing as well as the Florida Supreme Court State Mediation Training.   Additionally, she has several certifications as a trainer in Communication, Teambuilding, and Leadership Programs.

Susan is a member of the Alliance of Professional Health Advocates and the National Network of Nurse RN Patient Advocates. She has adopted the Health Advocates Code of Conduct and Professional Standards.

Patient Advocacy Affiliation

RN Patient Advocates of Central Florida, LLC works with the following organizations to maintain the best and most up-to-date resources on health care trends and news.