863-259-0188 Smctay@outlook.com

Susan McPhail-Taylor, MHA, BSN, RN, iRNPA, BCPA

Offering peace of mind during your healthcare journey.

Several years ago, I found myself having to navigate the healthcare system in a deeply personal way. You must advocate for yourself and those you love. You cannot do that effectively without understanding how.

That’s why I started RN Patient Advocates of Central Florida. The healthcare system has become a complicated maze that is hard for most people to understand. I can cut through the confusion, helplessness and chaos that can ensue with a diagnosis or health crisis. Whether your burden is financial, or simply a health choice to make, my goal is to provide you with the support and answers you need.


I will be your voice within the healthcare system. Understanding the complexity of your health, I will champion your cause to achieve the best possible outcomes.


I think beyond today to help you plan for your future health needs. With a network of healthcare colleagues throughout the United States, I connect my clients to innovative solutions and resources. 


I provide support for clients and their families during a crisis or on a day-to-day basis. I walk the healthcare journey with you, giving you the confidence to make well-informed decisions for your current and future medical care. 

I am focused on empowering you to navigate your healthcare path and feel secure in your personal medical choices. I position myself to support you on your healthcare journey, from the facilities you wish to use, to directives you want enforced. My model is holistic and examines all aspects of health and well being, including conventional and integrative approaches.

A Nurse By Your Side means you have a dedicated, experienced advocate with a local, regional and national network. Based in Central Florida, I can provide in-person service throughout the region including Polk, Hillsborough, Manatee, Sarasota, Osceola, and Orange counties. I also provide remote consultations and services via phone and video conferencing for clients outside the area .

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